Frequently Asked Questions
Everything you need to know about your comfort journey.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy?
We offer a 30-day trial period. If you are not completely satisfied with your purchase, you can return it for a full refund, provided the item is in its original condition.
How do I clean my cushions?
Most of our cushions come with a removable, machine-washable cover. We recommend washing the cover in cold water on a gentle cycle and air drying to maintain the fabric integrity.
Do you offer international shipping?
Currently, we ship to the United States and Canada. We are working on expanding our logistics to support more international destinations in the near future.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Affirm.
Are your materials eco-friendly?
Yes, we prioritize sustainability by using CertiPUR-US® certified foams and recycled polyester fabrics to ensure our products are safe for both you and the environment.